Security Portal

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Overview

Faros' commitment to data privacy and security is embedded in every part of our business. This page outlines the high-level details for several of the frameworks, regulations, and certifications that apply to our company and its products.

Please contact security@faros.ai with specific questions or requests.

Compliance

CSA STAR Logo
CSA STAR
SOC 2 Logo
SOC 2
Get access to this Security Portal
  • Review sensitive security details
  • Unlock documents
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  • Ask for more information
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Trusted by

BoxBox
CourseraCoursera
AstronomerAstronomer
FirstbaseFirstbase
HerokuHeroku
Ada company iconAda
SOC 2 Report
Network Diagram
Other Reports
Pentest Report
CSA STAR
CAIQ
Cyber Insurance
Data Processing Agreement
Master Services Agreement
Service-Level Agreement
Product Architecture
Faros SBOM

Risk Profile

Data Access LevelInternal
Impact LevelModerate
Recovery Time Objective< 24 Hours
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Product Security

Role-Based Access Control
Audit Logging
Data Security
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Reports

Network Diagram
Other Reports
Pentest Report
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Self-Assessments

CAIQ

Data Security

Access Monitoring
Backups Enabled
Data Erasure
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App Security

Bot Detection
Code Analysis
Software Development Lifecycle
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Access Control

Data Access
Logging
Password Security

Infrastructure

Amazon Web Services
BC/DR
Infrastructure Security
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Endpoint Security

Disk Encryption
Endpoint Detection & Response
Mobile Device Management

Network Security

Firewall
IDS/IPS
Virtual Private Cloud
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Corporate Security

Email Protection
Employee Training
Incident Response
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Policies

Acceptable Use Policy
Access Control Policy
Anti-Malicious Software Policy
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Security Grades

ImmuniWeb
Web Application
A
Qualys SSL Labs
Web Application
A+
API
A+
Security Headers
Web Application
A
API
B

Knowledge Base

  • Faros API IP addresses
  • Faros Connectors IP addresses
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Trust Center Updates

Custom Security Policies

General

In order to provide our customers with custom security policies that meet their needs we added the ability for tenant owners to customize the security policies for their tenant account. An owner can now modify settings such as:

  • MFA enforcement
  • User lockout after X password attempts
  • Password history
  • Idle session timeout
  • Force re-login on session expiry
  • Maximum concurrent sessions
  • Login restrictions based on IP addresses
Published at N/A

OpenSSL 3.0.x vulnerability (CVE-2022-3786 and CVE-2022-3602)

Incidents

The Faros Infosec team has evaluated our exposure to the OpenSSL 3.0 vulnerability (CVE-2022-3786 and CVE-2022-3602). The vulnerability was disclosed on Tuesday, November 1, 2022.

We determined that none of our services were affected by the vulnerability.

Published at N/A*

Static IP addresses for Faros connectors

General

The Faros Infosec team added static IPv4 addresses for Faros connectors - 3.221.115.234, 35.169.78.145. This allows customers to restrict incoming traffic by whitelisting these IP addresses in their network. The whitelisting is an important part of networking security since it can significantly reduce the attack surface and risk associated with unauthorized access.

Published at N/A*

WAF implemented for Faros API

General

The Faros Infosec team implemented a WAF solution for Faros API. WAF provides an extra level of security which can help mitigate many common attacks.

Published at N/A

SOC 2 Type II audit completion

Compliance

Faros AI management is pleased to announce that Faros has successfully completed our SOC2 Type II audit for the one year period ending in July 2022. The auditors at Sensiba San Filippo, LLP (SSF) performed the audit and found no exceptions during their review of our controls. A copy of this report is available via our security portal.

Published at N/A

Static IP addresses for Faros API

Compliance

The Faros Infosec team added static IPv4 addresses for Faros API (prod.api.faros.ai) - 44.206.103.31, 44.208.253.61. This allows customers to restrict outgoing traffic by whitelisting these IP addresses in their network. The whitelisting is an important part of networking security since it can significantly reduce the attack surface and risk associated with unauthorized access.

Published at N/A*

WAF implemented for Faros Application

General

The Faros Infosec team implemented a WAF solution for Faros Application. WAF provides an extra level of security which can help mitigate many common attacks.

Published at N/A

Latest security patches applied

General

The Faros Infosec team has performed our periodic update of all system level packages. All Faros services are running with latest security patches.

Published at N/A

Spring4Shell (CVE-2022-22965)

Incidents

The Faros Infosec team has evaluated our exposure to the Spring Framework Java framework remote code execution (RCE) vulnerability (CVE-2022-22965), also known as Spring4Shell. The vulnerability was disclosed on Tuesday, March 29, 2022.

We determined that none of our services were affected by the vulnerability.

Published at N/A

Log4Shell (CVE-2021-44228)

Incidents

The Faros Infosec team has evaluated our exposure to the Log4j Java library remote code execution (RCE) vulnerability (CVE-2021-44228), also known as Log4Shell. Log4j is a Java-based logging utility found in a wide number of software products. The vulnerability was disclosed by the Apache Log4j project on Thursday, December 9, 2021.

We immediately deployed recommended mitigations and began to roll out permanent remediation. As of December 10, 2021, remediation in our production environments was complete. There has been no member or customer impact.

Published at N/A

If you need help using this portal, please contact our Cybersecurity Risk team.

If you think you may have discovered a vulnerability, please send us a note.